Open a bank account and you get a cash/debit card, a cheque book, internet access and a few other goodies too, right? No! Opened a bank account with a good bank, HSBC. Used them for like 16 or something years too so thought how bad can it be?
2 weeks later, the bank account is open and they keep telling me to pay my monthly salary in but, they wont give me internet access, a cheque book (need a residency visa for that one), an atm card or a cash card!
“Mr Mallick, please write a letter of complaint.”
“I have to write a letter of complaint to get an atm and cash card?!”
“No, we will sort that out but you should write a litter of complaint because we are not doing what you need.”
Ok ok I cant keep going with this but come on…… The staff seem more worried about me writing a letter of complaint than actually sorting the situation out.
So today, I went in to the branch and asked them what the situation is.
“The letter you sent has been action’d”
“So when will I get an atm, cash card and internet access?”
“Mr Mallick, you need to wait 48 hours for the complaint to be action’d”
Haha!! At this point I just picked up my stuff and walked out……